Full Time

Dishwasher

Full Job Description

Dishwashers are a key part of the kitchen and are responsible for working in kitchen areas using large dish machines, manually washing pots, pans, stocking clean dishes, glassware, and silverware. Additional responsibilities include heavy lifting, working with chemicals, emptying trashcans, and mopping.

Responsibilities

  • Maintain cleanliness of kitchen and Customer areas and corridors
  • Staff Members will handle cleaning chemicals and supplies
  • Work around food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.

Basic Qualifications :

  • Basic communication skills (able to positively talk with Customers, Staff Members and Management)
  • Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
  • Must be at least 18 years of age to be considered for this role
  • Full-time requires full availability for any shift, including and holidays

Preferred Qualifications:

  • Six (6) months of previous food and beverage dishwasher/ steward experience
  • Bilingual preferred

Bartender

Full Job Description

Our casual, high-volume bar and dining area at Grillers Puerto Rico is searching for an experienced bartender. Responsibilities include serving bar customers, monitoring the cash drawer, and following company policies. Bartenders that work with us are lively, outgoing, engaging individuals who pay close attention to detail and can handle multitasking in various high-energy situations and settings. If you enjoy mixing drinks, handling money, and entertaining customers to keep the area lively and exciting for customers, then this job is the one for you. Join our amazing team to explore your creative side and make new friends every single night as a bartender with us.

Essential Functions:

  • Greets customers and takes food and/or beverage order; provides information about products and looks for opportunity to discuss our featured items
  • Follows recipes and/or product directions for mixing beverages
  • Collects payments and operates cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions; secures all monies at the end of each shift
  • Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
  • Follows all processes for customer service, adult beverage and cash handling policies and procedures
  • Ensures a clean, sanitized and well stocked bar
  • Adheres to all company safety and sanitation policies and procedures

Duties and Responsibilities:

  • Accept direction and constructive criticism from management.
  • Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
  • Maintain a positive, pleasant attitude every shift.
  • Must be able to stand or walk for the majority of a shift.
  • Must be able to work at approximately 36” table/bar and reach 36”.
  • Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
  • Must be able to reach (6” to overhead), bend, stoop, wipe.
  • Must be willing to perform other duties assigned as needed.

Qualifications

  • Bartending: 1 year (Required)

Cooks

Full Job Description

Responsible for the preparation, production, and presentation, of all menu items.

Essential Functions:

  • Prepare menu items according to prescribed recipes and/or special requests and presentations.
  • Prepare ingredients needed for recipes of menu items.
  • Follow all prescribed portioning controls.
  • Maintain food safety and quality standards.
  • Understand and read an order, either handwritten or computerized.

Duties & Responsibilities:

  • Safely and efficiently use knives and other tools, utensils and equipment necessary to complete preparation of menu items.
  • Understand and follow the food allergy procedure and special orders/restrictions.
  • Read and use a thermometer correctly and efficiently.
  • Communicate any food delays or issues to Coordinator.
  • Maintain menu item counts and communicate to Management and service staff when quantities fall below restaurant specific minimum quantity.
  • Accurately account for all items coming out of their station.
  • Wear a hair restraint while on duty.
  • Move safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.
  • Promote teamwork among co-workers and employees.
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the establishment’s receiving policies and procedures.
  • Communicate cordially, effectively and clearly with all employees, managers, partners, corporate staff and guests.
  • Must wash hands regularly according to guidelines.
  • Comply with all safety and sanitation guidelines.
  • Understand and complete all side work as assigned.
  • Be able to stand and walk for an entire shift.
  • Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.
  • Perform more than one task at a time.
  • Work in a confined, crowded space with variable noise and light levels.
  • Accept direction and constructive criticism from management. Responsible for the washing and sanitizing of all food service utensils and miscellaneous items such as plates, silverware, glassware, pots, pans, etc. Also responsible for assisting in maintaining the cleanliness of the back of house area. May have additional cleaning duties specific to the restaurant.

Cashier

Full Job Description

The Cashier is responsible for accurately processing transactions, maintaining the balance of the cash drawer, and providing customer service to customers of the location. Essential functions and responsibilities of the position may vary by business needs.

Essential Functions:

  • Operates a register and handles cash and credit card transactions
  • Greet and assists customers while anticipating their needs
  • Count, organize, and balance cash drawer; fill out the cashier slip; and make deposits
  • Adheres to cash handling policies and procedures
  • Ensures security of company assets
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
  • Other duties and tasks as assigned by manager

Qualifications

  • Previous customer service experience preferred
  • Previous cash handling experience preferred
  • Basic math and counting skills required
  • Demonstrates interpersonal and communication skills, both written and verbal
  • Must be able to work independently with limited supervision
  • Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
  • Must be available to work flexible hours including evening and weekends
  • Monday through Sunday daytime position.

Bussers

Full Job Description

Responsible for the continual set up and prompt delivery of food and beverages to guests when the order is completed by the kitchen or bar. Responsible for ensuring that the highest quality of food and beverage presentation is maintained.

Essential Functions:

  • Effectively service a minimum of an eight table station within one week of start date.
  • Assist service team with all food and beverage service.
  • Transport dirty dishes to bus tub/tray or dish room, according to restaurant specifications.
  • Clean and reset a table within one minute, according to restaurant specifications.
  • Keep all tables free of dirty dishes, glassware, silverware, bottles, ashtrays and any other debris.

Duties and Responsibilities:

  • Learn all table and position numbers within one week of hire date.
  • Maintain silverware service, when necessary.
  • Crumb and wipe tables when necessary.
  • Remove and wrap leftovers, according to restaurant specifications.
  • Check garbage for restaurant supplies, ie. Silverware, ramekins, etc. Empty garbage, keep garbage area clean and covered.
  • Greet guests with a warm, sincere smile and anticipate their needs.
  • Follow all steps of service as covered in training.
  • Safely and efficiently operate any and all equipment necessary to the Busser position.
  • Must wash hands regularly, according to guidelines.
  • Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.
  • Move safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.
  • Comply with all safety and sanitation guidelines and procedures.
  • Maintain a clean and orderly work area.
  • Understand and complete all side work as assigned.
  • Communicate cordially, effectively and clearly with all employees, managers and customers.
  • Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.
  • Perform more than one task at a time.
  • Perform calmly and effectively in an extremely busy and stressful work environment.
  • Be able to give and take direction, and work effectively within a team.
  • Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
  • Work in a confined, crowded space of variable noise and temperature levels.
  • Accept direction and constructive criticism from management.
  • Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
  • Maintain a positive, pleasant attitude every shift
  • Must be able to stand or walk for the majority of a shift.
  • Must be able to work at approximately 36” table/bar and reach 36”.
  • Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
  • Must be able to reach (6” to overhead), bend, stoop, wipe.
  • Must be willing to perform other duties assigned as needed.

General Rules:

  • Get along with others and be a team player.
  • Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
  • Refrain from smoking for the duration of the shift.
  • Arrive to work on time and in ready to work condition.
  • Follow all rules, policies, procedures and conditions of employment outlined in the Employee guidlines.
  • May not work under the influence of alcohol or any illegal drugs.
  • May not resort to any type of violence, discriminatory or harassing behavior.

Job Types: Full-time, Part-time

Runner

Full Job Description

The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner.

Key Requirements:

  • Friendly demeanor
  • Ability to stand for a long time and move quickly
  • A dedication to teamwork

Responsibilities:

  • helps the wait staff and bartenders improve the dining experience for customers
  • Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service
  • Maintains table settings by removing finished courses and replenishing utensils as necessary
  • Refilling water glasses
  • Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require
  • Maintains a clean and sanitary bussing station
  • Assisting in the delivery of high quality food items to order for our guests
  • Following recipe and presentation guidelines to meet or exceed guest’s expectations
  • Coordinating food orders to support timely and efficient delivery to each table
  • Ensuring proper food safety and sanitation standards to ensure guest safety
  • Meeting special guest requests while ensuring same high quality standards
  • Assists in tasks to ensure a clean, sanitized and safe restaurant

Job Types: Full-time, Part-time

Servers

Full Job Description

The main responsibility for this position is to bus tables, assist servers, bartenders and treat guests in a friendly, professional & knowledgeable manner.

Responsibilities

  • Greets guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests need throughout their visit.
  • Accurately enters orders into point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
  • Serves alcohol beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
  • Prepares and delivers check to guests at table and accepts and processes payment.
  • Collaborate with other restaurant servers and kitchen and bar staff.
  • Performs opening, closing, cleaning, and side work duties, as assigned.
  • Ensures all equipment and workspaces are clean, sanitized, organized, and working properly.

Qualifications

  • At least one year’s experience as a server in a high-volume environment.
  • Experience in cash handling and credit card processing required.
  • Previous experience with a point-of-sale system in service or hospitality environment preferred.
  • Must pass tests at the completion of training.
  • Will work a minimum of 2 shifts as a food runner weekly.

Requirements

  • Constant standing, walking, bending, reaching and repetitive motions.
  • Ability to maneuver between tables and around corners.
  • Ability to lift, balance and move large food trays, weighing up to 35 lbs.
  • Visual acuity and hearing sufficient to take orders and prepare checks.
  • Ability to lift up to 35 pounds for set-up, service and clean-up.
  • Ability to stand or walk for entire length of shift; may include walking up and down stairs.

Hostess

Full Job Description

A host or hostess is the first person guests see when they enter the restaurant. Their main responsibility is to greet guests and show them to their seats. However, there is much more they do to help the restaurant function efficiently. At Grillers Puerto Rico, a hostess is also responsible for handling phone calls and customer questions, properly taking down reservations, and assisting various staff when necessary, which includes, but is not limited to, helping run food and/or drinks, helping bus tables, etc.

Responsibilities :

Food & Beverage Hosts and Hostesses are responsible for greeting guests upon arrival, seating Guests in the dining room, creating and managing reservations within a computer system, maintaining a seating chart, and resolving Guest situations. Additional responsibilities include bussing tables, running food, folding napkins, light cleaning, and assisting servers as needed.

Food & Beverage Hosts and Hostesses also greet and direct Guests arriving for banquets, conventions, and group functions.

Food & Beverage Hosts and Hostesses may also be placed in one of our many Private Dining locations, taking food and beverage orders over the phone. In-Room Dining Food & Beverage Hosts and Hostesses are responsible for answering every telephone call promptly, ensure a warm and welcoming telephone voice presenting a positive and professional image, Enter sales into a Point of Sale system, be able to multi-task and quote wait times, resolve Guest situations, walk the restaurant and buss dirty trays from tables and bar, delivering small items to guest per their request. They must be receptive to other types of food and beverage responsibilities as needed, including but not limited to, handling all types of food and beverage, including alcohol.

Food & Beverage Hosts and Hostesses may work indoors and outdoors and must be comfortable speaking in front of large groups.

Basic Qualifications :

  • You must be at least 18 years of age to be considered for this role.
  • Prolonged standing for two to three hours at a time and heavy lifting may be required.

Preferred Qualifications:

  • Bilingual preferred.
  • Previous cash handling experience preferred.
  • Previous restaurant experience preferred.
  • Previous experience speaking in front of large groups.

ABOUT

Grillers Puerto Rico is the essence of Puertorican Culture. We bring the Flavors and the Salsa to our Beloved town of Kissimmee. We love serving our delicious culture to the people and sharing in our Latin traditions. Come and join us at Grillers Puerto Rico for a true and Authentic Puertorican dining experience. With Live Music Fridays to Sunday!

LOCATIONS

KISSIMMEE

2295 E Irlo Bronson Memorial Hwy

Kissimmee, FL 34744

ORLANDO

9565 S Orange Blossom Trail

Orlando, FL 32837

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